Returns & The Grove Happiness Guarantee
We want you to love your home and the products in it, which is why we offer a 30-day happiness guarantee on every order. If a product isn't the right fit for your sustainable lifestyle, we will gladly accept returns for a full refund or credit.
Return Process
- 1.Initiate Your Return
Log into your Grove account and visit your order history to select the items you wish to return within 30 days of delivery.
- 2.Print Your Label
Download and print the prepaid return shipping label provided in our returns portal to ensure your package is tracked correctly.
- 3.Pack with Care
Place the items in their original packaging or a sturdy box, ensuring any glass or liquids are secured to prevent leaks during transit.
- 4.Drop Off & Refund
Drop your package at any authorized carrier location; once received at our warehouse, your refund will be processed within 5-7 business days.
